You may withdraw and close your account at any time.
The withdrawal process takes on average 7 working days.
The documents required for account verification are:
- Color copy of a valid Government issued Photo ID (Front and Back). Accepted photo IDs are Driver's License, National Identity Card, Passport.
- Color copy of a Utility Bill (i.e. Water, Electricity, Gas, Land Line Phone bill or Council Tax) or Bank Statement no more than 6 months old, in your name, showing an address matching the Photo ID.
If you have used a Credit card/s to deposit with BDB, due to our mutual obligation toward your clearing company, please understand that we are obligated to ensure that your funds are returned via their original source. Therefore, please provide us with a color copy of your Credit Card, showing only the name, expiry date and last four digits on the front, and the signature on the back.
For your reassurance, please ensure that all other details are concealed.
Please submit the above documents to firstname.lastname@example.org